Save Up to 70% on Quality Auto Parts

Effective Date: August 13, 2026 | Last Updated: August 13, 2026

Entity: Vazz Auto | Toll-Free Support: (888) 617-4443 | Privacy Email: info@vazzauto.com

This Privacy Policy explains how Vazz Auto ("we," "us," or "our") collects, uses, shares, and protects information when you visit vazzauto.com, request a quote, place an order, or contact us by telephone, email, or SMS.

1. Information We Collect

• Directly Provided Information: Your name, phone number, email address, physical delivery address, billing information, and vehicle details (Year, Make, Model, and VIN).
• Automatically Collected Information: IP address, device type, browser metadata, operating system, and session analytics.

2. How We Use Your Information

We use your information exclusively to provide part availability checks, verify vehicle fitment via VIN, process payments, fulfill deliveries through partner warehouses, and provide order tracking updates.

3. TCPA Compliance & Telephone Communications

By submitting your telephone number through our contact forms or calling our toll-free number, you expressly consent to receive informational and transactional communications (calls and text messages) regarding your vehicle parts inquiry from Vazz Auto. You may revoke consent at any time by replying STOP or calling (888) 617-4443.

4. Sharing of Information

We share delivery address and part requirement details strictly with authorized supplier yards and freight carriers (e.g. FedEx, UPS, R&L Carriers) to facilitate fulfillment. We never sell your personal data to unaffiliated third-party marketing companies.

5. Data Security & Your Rights

We implement SSL 256-bit encryption, tokenized payment processing, and restricted administrative controls. Under state privacy statutes including the CCPA, you retain the right to request disclosure, rectification, or deletion of your personal records by contacting us at info@vazzauto.com.

Effective Date: August 13, 2026 | Last Updated: August 13, 2026

Entity: Vazz Auto | Customer Service: (888) 617-4443 | Email: info@vazzauto.com

1. Who We Are & Fulfillment Model

Vazz Auto is an online automotive parts retailer operating through a fulfillment-partner network throughout the United States. We are a parts seller only and do not perform vehicle diagnostics, installation, or mechanical repair services. Products are fulfilled and dispatched directly by certified suppliers, dismantlers, or distributors.

2. VIN Verification & Customer Responsibility

Vehicle Identification Numbers (VIN) are required to verify proper compatibility. While our specialists utilize manufacturer interchange databases to confirm match, the customer is ultimately responsible for ensuring the ordered item matches their mechanic's specifications prior to installation.

3. Pricing & Orders

All prices are in USD. Telephone quotations are valid for 24 hours. While we strive for complete inventory accuracy, quotation or order confirmation does not guarantee immediate stock availability if an item is sold before reservation.

4. Limitation of Liability

Under no circumstances shall Vazz Auto's liability exceed the actual purchase price paid for the part. Vazz Auto is not liable for indirect, incidental, or consequential damages, including towing expenses, mechanic labor rates, rental vehicle charges, or downtime.

5. Dispute Resolution

Any dispute or claim arising from purchase shall be resolved through good-faith negotiation, followed if necessary by binding individual arbitration in Montgomery County, Maryland.

1. Free Nationwide Shipping

We provide complimentary standard shipping on all orders delivered within the 48 contiguous United States. Freight for heavy items (complete engines, transmissions, differentials) is fully included in your telephone quote.

2. Transit Times & Handling

• Parcel Items (Lighting, Mirrors, Alternators): Dispatched within 24-48 business hours; transit time 2-5 business days.
• Heavy Freight (Engines, Transmissions): Palletized and strapped within 2-3 business days; freight transit time 3-7 business days.

3. Delivery Inspection

Customers or repair shops must inspect freight shipments for external transit damage prior to signing the delivery receipt (Bill of Lading). If significant damage is observed, note it clearly on the receipt and notify Vazz Auto immediately at (888) 617-4443.

1. Limited Warranty Protection

All used, OEM, and remanufactured parts are sold with a limited arrival warranty. This protects against internal component failure, defective internal mechanisms, or incorrect interchange delivery.

2. Return Process

To initiate a return or exchange, contact support at (888) 617-4443 to obtain a Return Merchandise Authorization (RMA) number. Items returned without prior authorization cannot be credited.

3. Condition for Refund

• Part must remain in original uninstalled condition.
• Tamper-evident markings and stampings must be intact.
• Refunds are credited to original payment methods within 5-10 business days following receipt and inspection at the partner facility.